Respond with Confidence. Partner with Experts.

The clock starts immediately when you’ve identified a potential breach. It’s at that point you want a partner that can start answering the hard questions: how did they get in? What did they access? What is the impact?

When you team up with Unit 42™ Incident Response, you partner with an elite team of incident responders who leverage trusted threat intelligence and best-in-class tools to help you stop the attack and prevent the next one.

Read the 2023 Unit 42 Ransomware and Extortion Report

Read the 2023 Unit 42 Ransomware and Extortion Report

Benefits
Service Features
Methodology
Why Unit 42

BENEFITS

Every second counts when responding to an attack. Respond with confidence.

Staying ahead of advanced threats requires an elite incident response team with access to world-class threat intelligence. Unit 42 incident response experts will help you understand the nature of the attack and then quickly contain, remediate and eradicate it. We utilize a proven methodology and battle-tested tools developed from our real-world experience investigating thousands of incidents.

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Jumpstart your investigation in minutes

No need to start from scratch every time. With Unit 42 on retainer, you can quickly jumpstart an intelligence-led investigation, deploying best-in-class tools within minutes to contain threats and gather the evidence needed to fully analyze the incident.

Confidence the threat is fully remediated

If you don’t identify the root cause, the adversary will be back again in no time. We have responded to thousands of cases, so we've seen incidents like yours before. Our experts will give you confidence that each incident has been completely remediated.

Forensically defensible reporting

Unit 42’s leaders have decades of experience working with cyber insurance carriers and legal counsel. We know what to report and how to report it to ensure the best privilege protections in the event of litigation.

Unit 42 threat-informed incident response

TYPES OF INCIDENTS

Here are the types of incidents we typically manage

Unit 42 is your trusted advisor before, during and after a breach. We perform more than 1,000 investigations each year. Below are the most common types we see:

RANSOMWARE INVESTIGATION & NEGOTIATION

CLOUD INCIDENT RESPONSE

ADVANCED PERSISTENT THREATS

BUSINESS EMAIL COMPROMISE

WEB APPLICATION ATTACKS

METHODOLOGY

An intelligence-driven approach to incident response

SCOPE

Define engagement scope

Assess the breadth, severity and nature of the security incident.

INVESTIGATE

Fully understand the incident

Our experts use advanced tools for evidence collection, detection and analysis to flag IoCs, TTPs and other clues.

SECURE

Contain and eradicate

We remove the threat with custom eradication strategies and provide 24/7 monitoring against new malicious activity.

SUPPORT & REPORT

Findings and response assistance

Get a detailed investigation report as well as guidance in implementing additional security controls while you get back on your feet.

TRANSFORM

Improve your security posture

Use lessons learned and apply specific improvements to your security approach to protect against future and similar attacks.

Threat Intelligence

INCIDENT RESPONSE PARTNERS

Law Firms & Insurance

Minimize costs and reduce liability by getting your clients the help they need before, during and after a breach.

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WHY UNIT 42

World-renowned security experts, always in your corner

As an industry-leading threat intelligence, cyber risk management and incident response organization, it's our job to help you prepare and respond to some of the most challenging threats so that your team can get back to business faster. As threats escalate, we act as your trusted partner to advise and strengthen your security strategies.

WORLD-CLASS THREAT INTELLIGENCE

Unit 42 provides access to one of the world’s largest and most experienced threat intelligence teams. Our team of more than 200 cyberthreat researchers includes threat hunters, malware reverse engineers and threat modeling experts who enable you to apply a threat-informed approach to prepare for and respond to the latest cyberthreats.

TRUSTED EXPERTISE & EXPERIENCE

Unit 42 has assembled an experienced team of security consultants with backgrounds in public and private sectors who have handled some of the largest cyberattacks in history. We manage complex cyber risks and respond to advanced threats, including nation-state attacks, APTs and complex ransomware investigations.

INDUSTRY-LEADING TOOLS

Unit 42 security consultants leverage industry-leading Palo Alto Networks tools to jumpstart your investigation by gaining necessary visibility across your endpoint, network, cloud and third-party data. This enables you to develop and execute a plan to get back to business as quickly as possible following an incident.

BlackCat Ransomware Case Study

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LAPSUS$ Cloud Incident Response Case Study

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Related resources

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DATASHEET

Unit 42 Retainer

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BLOG

Unit 42 IR Services a Strong Performer in the Forrester Wave^TM

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Video

BlackCat Ransomware Case Study

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Get immediate IR support

If you have been breached or have an urgent matter, please call the Unit 42 Incident Response team or fill out the form to get in touch immediately.

North America Toll-Free: +1.866.486.4842 (+1.866.4.UNIT42)
UK: +44.20.3743.3660
EMEA: +31.20.299.3130
APAC: +65.6983.8730
Japan: +81.50.1790.0200

If you have cyber insurance or legal counsel, you can request Unit 42 to serve as your Incident Response team. Unit 42 is on over 70 cyber insurance panels as a preferred vendor.

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Respond with Confidence. Partner with Experts.