Cortex XSOAR for Managed Security Services

The industry’s most complete multitenant SOAR architecture scales and speeds up MSSP operations while ensuring ironclad security, high availability and privacy of customer data

Reduce MTTR with workflow automation

Cortex® XSOAR codifies analyst actions across tools into playbooks, which are visual task-based workflows. MSSPs can leverage hundreds of out-of-the-box playbooks or build custom workflows themselves using a visual drag-and-drop playbook editor and thousands of executable actions to address a wide variety of use cases.

Leverage the industry’s largest SOAR ecosystem

Thousands of automations are powered by hundreds of product integrations across all types of security use cases, from incident response and threat hunting to network and cloud security. With Cortex XSOAR, security services can move at machine speed, automating incident resolution across tools with accuracy and scale, while being flexible enough to codify where human interaction is required.
In addition, you have access to the Cortex XSOAR Marketplace for hundreds of content packs that can help you jump-start your security automation services offerings. Learn more

Simplify incident case management

For an MSSP’s pool of analysts, managing incidents from triage to investigation and response is now easier than ever. Any analyst working an incident on a customer’s behalf can quickly pinpoint where the incident is in the investigation and response process so as not to miss or repeat crucial steps.

Collaborate and learn

Collaboration amongst MSSP analysts is key to effective incident management. Cortex XSOAR has built-in War Rooms for each incident created, providing a shared workspace where security analysts can chat and conduct joint investigations. Any action taken by an automated playbook or human analyst is auto-documented. For global operations with multiple teams working in a follow-the-sun model, this provides a single source of truth and ensures everyone is on the same page for seamless incident handoffs. Check out the list of our Cortex XSOAR MSSP partners